Service Level Agreements in Technology Contracting

course

COURSE INFO

  • Available Until 3/1/2021
  • Next Class Time 11:00 AM MT
  • Duration 60 min.
  • Format MP3 Download
  • Program Code 0118336


Course Price: $65.00
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COURSE DESCRIPTION

Service Level Agreements set a baseline of service that a vendor provides a client. The underlying services often involve IT telecom web hosting or other technology services. SLAs are essential to ensuring a client receives the benefit of the bargain. This program will provide you a guide to reviewing and drafting SLAs.